Privacy Policy

We are committed to protecting your personal and health data. This privacy policy explains how we collect, use, and safeguard your information.

Information We Collect

We collect various types of information to provide you with the best possible health monitoring experience.

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Personal Information

  • Name, address, email, and phone number
  • Payment details and billing information
  • Emergency contact information
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Health Data

  • Heart rate, blood oxygen levels (SpO2)
  • Activity and movement patterns
  • Sleep and wellness metrics
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Usage Data

  • Device activity and interactions
  • Mobile app usage patterns
  • Location data (if enabled)

How We Use Your Information

Your information is used exclusively to provide and improve our health monitoring services.

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Real-time Health Monitoring

Continuously monitor your vital signs and provide emergency response services when needed

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Service Improvement

Analyze usage patterns to enhance device performance and user experience

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Account Management

Process transactions, manage subscriptions, and provide customer support

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Legal Compliance

Meet regulatory requirements and legal obligations in healthcare monitoring

Data Security

We implement industry-leading security measures to protect your sensitive health information.

End-to-end encryption of all health data transmissions
Secure cloud storage with advanced access controls
Regular security audits and vulnerability assessments
Access restricted to authorized personnel only
Compliance with healthcare data protection standards

Data Sharing

We only share your information when necessary and with your explicit consent or legal requirement.

Your Rights and Choices

You have full control over your personal and health data.

Access Your Data

View, download, or export all your personal and health information

How to: Available through mobile app or by contacting support

Modify Information

Update or correct your personal details and preferences

How to: Edit directly in your account settings

Delete Your Data

Request complete deletion of your account and associated data

How to: Contact our support team for data deletion

Opt-out of Communications

Unsubscribe from marketing emails and non-essential notifications

How to: Manage preferences in your account or email links

Important Notes

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We do not sell or share your health data with third parties for marketing purposes

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Emergency response services may access your data to provide life-saving assistance

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You can modify your privacy preferences at any time through our mobile app

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Data retention policies ensure your information is only kept as long as necessary

Contact Our Privacy Team

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Address 123 Health Avenue, Montreal, Quebec, Canada

Last updated: August 1, 2026

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Guardia Support

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